Jan 21, 2021  
2016 - 2018 CNM Catalog, Volume 49 
2016 - 2018 CNM Catalog, Volume 49 [The CNM Academic Year includes Fall, Spring, Summer Terms]

BA 1150 - Introduction to Quality Management

1 credit hour(s)
Prerequisite: IRW 0970   or appropriate placement score .
Presents concepts and theories of quality improvement. Focus is on helping students understand the cost of poor quality, why quality matters, how work methods and business processes impact employee job performance and anticipate obstacles to quality improvement, practical application of quality and application of quality principles.