May 19, 2024  
2009 - 2011 CNM Catalog June 2010, Volume 43 with Addendum Information 
    
Catalog Navigation
  Catalog Home
  Welcome from the President
  About CNM
  Academic Calendar
  Enrolling at CNM
  Student Resources
  Educational Options
  Distance Learning
  Non-Credit Options
  Academic Policies and Requirements
  Moving On
  Program Information
  Academic Schools
  Programs of Study
  Course Descriptions
  Codes and Policies
  Glossary
  Maps
HELP
2009 - 2011 CNM Catalog June 2010, Volume 43 with Addendum Information [The CNM Academic Year includes Fall, Spring, Summer Terms]

Facebook this Page (opens a new window)
Tweet this Page (opens a new window)

OTEC 1171 - Working with the Challenging Customer

1 credit hour(s)
Presents concepts to enhance student’s ability to act effectively when working with the challenging customer for the purpose of promoting customer satisfaction.


Facebook this Page (opens a new window)
Tweet this Page (opens a new window)