Veterinary Receptionist, Certificate of Achievement

​Upon successful completion of this program, students will be able to:

1. Complete basic veterinary front office and customer service skills.
2. Identify and properly use vocabulary applicable to veterinary, agricultural, and retail animal care fields.
3. Recognize animal care client communication techniques relating to veterinary client service.
4. Assess various career paths and paraprofessional opportunities in the veterinary profession, including professional ethics and confidentiality.