Retail Management, Certificate of Completion

Upon successful completion of this program, the students will be able to:

1. Comprehend and compose business documents.
2. Demonstrate effective communication skills and behaviors that maximize the consumer experience.
3. Interact with business contacts and coworkers in a professional manner while accepting and delivering constructive feedback.
4. Identify and apply relevant information to set goals, perform job-related tasks, and make ethical business decisions.
5. Explain the flow of goods and services in a retail environment and recognize the cause and effect of issues in the supply chain.
6. Apply math skills to calculate, interpret, and analyze financial information to make business decisions.
7. Determine techniques needed to promote products and services.
8. Apply technology-based business applications where relevant.