May 14, 2024  
2015 - 2016 CNM Catalog, Volume 48.1 
    
2015 - 2016 CNM Catalog, Volume 48.1 [The CNM Academic Year includes Fall, Spring, Summer Terms]

BA 1150 - Introduction to Quality Management

1 credit hour(s)
Prerequisite: RDG 0750  or appropriate placement scores .

Presents concepts and theories of quality improvement. Focus is on helping students understand the cost of poor quality, why quality matters, how work methods and business processes impact employee job performance and anticipate obstacles to quality improvement, practical application of quality and application of quality principles.