Jun 22, 2024  
2014 - 2015 CNM Catalog April 2014, Volume 47 
    
2014 - 2015 CNM Catalog April 2014, Volume 47 [The CNM Academic Year includes Fall, Spring, Summer Terms]

BA 1150 - Introduction to Quality Management

1 credit hour(s)
(Prerequisite: RDG 0750  or appropriate placement scores  or department approval)

Presents concepts and theories of quality improvement. Focus is on helping students understand the cost of poor quality, why quality matters, how work methods and business processes impact employee job performance and anticipate obstacles to quality improvement, practical application of quality and application of quality principles.