May 21, 2024  
2014 - 2015 CNM Catalog April 2014, Volume 47 
    
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2014 - 2015 CNM Catalog April 2014, Volume 47 [The CNM Academic Year includes Fall, Spring, Summer Terms]

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OTEC 1171 - Working with the Challenging Customer

1 credit hour(s)
Presents concepts to enhance student’s ability to act effectively when working with the challenging customer for the purpose of promoting customer satisfaction.
Note(s)
  • 15 theory hours


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