Jun 03, 2024  
2012 - 2013 CNM Catalog June 2012, Volume 45 
    
2012 - 2013 CNM Catalog June 2012, Volume 45 [The CNM Academic Year includes Fall, Spring, Summer Terms]

OTEC 1171 - Working with the Challenging Customer

1 credit hour(s)
Presents concepts to enhance student’s ability to act effectively when working with the challenging customer for the purpose of promoting customer satisfaction.
Note(s)
(15 theory hours per term)